Interactive training and certification simulations
Using our Quick Capture Tools, we connect over the Internet to
your Subject Matter Expert’s (SME’s) workstation. We “Video Record” your SME
operating your company’s applications and from that video, we take “Desktop
Pictures” or “Stills”. These stills will then be used to create your
interactive custom training and certification modules.
We can deliver your custom modules within five (5) business days.
Training module examples
What does a Trainframe module include?
- First, familiarize yourself
with the procedure by watching a video of the procedure actually being
completed. Optional voice-over explaining the screen actions as you review the video, is available.
Practice Mode:
- Next, practice the procedure in
drill mode from start-to-finish. Follow on-screen instructions (voice-over
optional) explaining every step along the way. Practice your unique
company procedures as often as you wish.
Certification Mode:
- Once you are comfortable with
the procedure, take the module in certification mode. In certification mode you are asked to perform certain functions. You are not however, told how to accomplish them. Help is available, but asking for help will reduce your
score. Incorrect actions will also reduce your score.
Comprehensive Reporting:
- Every time you execute a
Trainframe SOP module, a comprehensive report is generated. Each report
includes correct and incorrect actions, multiple choice question results,
survey information and module feedback. The reports can be written and
stored to any location on your network and can automatically be emailed
to anyone you choose (the trainee, the SME, Management, etc.).
Management Summary Reporting (Optional):
- Zip and email your reports
folder to Trainframe, Inc., and we will run our summary report utilities
against your data. Within five (5) business days you will receive your custom summary report(s).
How
do we create custom modules?
- Using
our Quick Capture Tools, we connect over the Internet to your Subject
Matter Expert’s (SME’s) workstation
- We
“Video Record” your SME performing your company’s applications or
procedures
- From
the video, we take “Desktop Pictures” or “Stills”
- These
"stills" are integrated into your interactive custom training
and certification modules
Why choose Trainframe SOP?
- We
provide custom, interactive, self-paced and repeatable training
- Learners
experience “real world” problems and scenarios
- All
SOP modules have internal scoring and reporting capabilities
- All
computer platforms and applications are SOP eligible
- Training module development time is minimal
What are the benefits?
•
Employees learn to use your tools, your
processes and your procedures the way they were intended to be used
•
Organizational knowledge is identified, captured
and transferred to new employees
•
Key performer expertise is identified, captured
and distributed across the organization
•
Company and industry best practices are
proliferated throughout the organization
•
Certification mode ensures that learning is taking
place
•
Costs are controlled
Who can use Trainframe?
Industries include:
•
Insurance
•
Banking
•
Technology Companies
•
Software
•
Hardware
•
Services
•
Financial Services
•
Call Centers
•
Airlines
•
Government Agencies
•
Retail
•
Schools & Universities
•
Business Services
Internal groups include:
- Customer Support
- Data Center Operations
- Sales
- Marketing
- Training
- Human Resources
- Programming
- Application Development
- Tech Support
- End-Users
“Canned” modules immediately available
z/OS
Entry Level Console Operations
z/OS
Intermediate Level Console Operations
z/OS
Advanced Level Console Operations
Sysplex
for z/OS Console Operators
CICS
for z/OS Console Operators
DB2
for z/OS Console Operators
IMS
for z/OS Console Operators
VTAM
for z/OS Console Operators
MIM
for z/OS Console Operators
ThruPut
Manager for z/OS Console Operators
HMC
Overview for z/OS Console Operators
HMC
for z/OS Console Operators
CA-7
for z/OS Operators and Analysts
Testimonials
"What an impressive tool for training
operations – I certainly wish we had something like this
when I was an operator! The screens appear to be real time, from working at the
console, viewing PEM alerts, logging on to TSO and logging into
NETVIEW." Mary G. – Storage
Management
"Great interaction. Very realistic." Will S. – Command Center Operator
"It's an opportunity to practice computer procedures
that we need to know." Debbie F.. – Command Center Operator
"Hands on training is more beneficial than reading notes, manuals, CBT
etc." Sam T. – Command Center Operator
"Each Trainframe module reacts like the real thing." Tanya
L. – Sr. Computer Operator
"This type of training is so unique. I've never seen anything like it.
It's a winner!" Charles S. – Shift Manager
"This training shows exactly what an operator could expect to see." Tim
M. – Availability Specialist
"Simulation of real life situations. More interaction than other
training programs." Leo D. – NOCC Operator
Prices
Prices as low as $150 per trainee. To obtain exact pricing for your shop, please email: prices@trainframe.com. or call (623) 594-3956.
Contact us
We
create simulation modules for all environments including Mainframe, Midrange,
Windows, Unix, AS/400, RS/6000, End User tools and Network technologies. Ask to see our samples of customer modules that might be related to your needs.
To arrange a demonstration of these or other SOP training modules or to obtain further information, please contact:
- demo@trainframe.com
- Phone: (623) 594-3956